Why Companies Use Us?

 
Info Valley Limited are experts in the provision of home based call centre agents.  We are not an outsourcer.  We show you how to get the best out of your home based call centre agents whether as part of your own operations or if you choose to outsource it.  Our services includes feasibility studies, outsourcer selection, outsourcer management, campaign set-up, audits, training (both classroom and e-learning), systems and telephony.
 
 
About Us

Info Valley Limited was formed in 2003 to help companies improve both their outsourced and in-house call centre operations.  During that time, we have successfully helped many companies.  Back in 2003, we moved most of our resources to help companies to offshore their call centre activity and worked with companies in India, The Philippines, Eastern Europe and Africa.  As of 2009, many people have become disillusioned with offshore call centres and so we have moved our resources to assist in helping companies effectively do homeworking.  Homeworking seems like a great solution and there are indeed many benefits such as lower attrition, lower costs and the ability to tap into new labour markets.  However, there are challenges such as staff management and data security.  An even bigger challenge is managing the entire operation.  Info Valley Limited have developed products and solutions to assist in effectively taking advantage of home based call centre agents.
 
 
Contact Us

 
Telephone: 01608 679092
 
 
 
 
 

Phone:+44 1608 679092